13 11 26
Poison Control · Australia
13 11 26 is the Australia Poison Control emergency number. Verified 2026-01. Source: Australian Government Department of Health. Works from mobile. Free to call. One-tap dial.
📞 About 13 11 26 — Poison Control in Australia
📍 Find Nearest Emergency Services
Use GPS to locate the nearest hospital, police station, or fire station near your current location.
🗣️ Emergency Phrases in Australia
Use these phrases to communicate in an emergency when language is a barrier. Tap the speaker to play pronunciation.
⚠️ When NOT to Call 13 11 26
- • Do not call 000 for non-emergency police matters - use 131 444
- • Do not call 000 for power outages - contact your electricity distributor
- • Do not call 000 for minor injuries or illnesses - visit a GP or call Healthdirect on 1800 022 222
- • Do not call 000 for road conditions or traffic updates
- • Do not make prank or test calls to 000 - it is a criminal offence
- • Do not call 000 for weather forecasts or warnings - use the Bureau of Meteorology
✈️ Travel Notes — Australia
Emergency response is excellent in urban and regional areas. Remote and outback areas may have significant response delays. The Emergency+ app provides GPS location when calling 000. Medical care is world-class but ambulance services may charge fees; travel insurance is recommended.
🛡️ Traveling to Australia? Protect Yourself
Emergency medical treatment and evacuation abroad can cost tens of thousands of dollars. We recommend securing travel insurance before your trip.
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What is 13 11 26 in Australia?
13 11 26 is the official Poisons Information Centre emergency number in Australia. This number is operated by Australian Government Department of Health and is available 24 hours a day, 7 days a week, 365 days a year. 24/7 poison information and advice hotline. Available nationwide.
When to Call 13 11 26
Call 13 11 26 immediately in situations involving poison control-related emergencies in Australia. When you call, clearly state:
- Your exact location (street address, landmark, GPS coordinates if possible)
- The nature of the emergency
- The number of people involved or injured
- Your name and callback number
Stay on the line until the operator tells you to hang up.
Technical Details — 13 11 26 in Australia
Here are the key technical facts about calling 13 11 26 in Australia:
- Works from mobile: Yes — you can call from any mobile phone.
- Works without SIM card: A SIM card is typically required. Try 112 if you have no SIM.
- Free to call: Yes — calling is completely free. No credit needed.
- Last verified: 2026-01
- Official source: Australian Government Department of Health
How to Call 13 11 26 from Abroad
If you are calling 13 11 26 from outside Australia, or from a foreign SIM card, dial the international format: +61 followed by 13 11 26 (omitting any leading zero). However, in a genuine emergency within Australia, simply dialing 13 11 26 directly from any local or roaming SIM will connect you to the Poisons Information Centre. The universal number 112 is also active across Australia and can be dialed from any phone.
All Emergency Numbers in Australia
Besides 13 11 26 (Poisons Information Centre), Australia has the following emergency services available: Triple Zero - National Emergency Number: 000 · Police Emergency: 000 · Ambulance Emergency: 000 · Fire Emergency: 000 · Police Assistance Line (Non-Urgent): 131 444 · State Emergency Service (SES): 132 500 · Poisons Information Centre: 13 11 26 · Maritime and Aviation Rescue: 000. Save all these numbers before traveling to Australia.
Data Source & Verification Policy
The number 13 11 26 is listed as the Poisons Information Centre emergency line for Australia based on data from Australian Government Department of Health. It was last verified in 2026-01. If this number has changed or is incorrect, please contact us immediately — accuracy of emergency contact information is our highest priority.
Frequently Asked Questions — 13 11 26 (Australia)
What is 13 11 26 in Australia? ▼
13 11 26 is the Poisons Information Centre emergency number in Australia. 24/7 poison information and advice hotline. Available nationwide.
Can I call 13 11 26 without a SIM card in Australia? ▼
A SIM card may be required. Try 112, the universal number, which works without a SIM on most networks.
Is calling 13 11 26 free in Australia? ▼
Yes, calling 13 11 26 is completely free in Australia. No airtime credit needed.
Does 13 11 26 work from mobile in Australia? ▼
Yes, 13 11 26 works from all mobile phones in Australia.
Who do I reach when I call 13 11 26 in Australia? ▼
Calling 13 11 26 in Australia connects you to Poisons Information Centre (Australian Government Department of Health), available 24/7.
What is the source for 13 11 26 being the Poison Control number in Australia? ▼
Verified from Australian Government Department of Health: https://www.amsa.gov.au/. Last verified: 2026-01.
What is the difference between 000 and 112 in Australia? ▼
Both 000 and 112 work as emergency numbers in Australia. 112 is the international standard emergency number that works on all GSM mobile phones. Both connect to the same Triple Zero emergency service.
Can I call 000 without mobile reception? ▼
No. If your mobile network has no signal, you cannot call 000. In remote areas, carry a satellite phone or personal locator beacon (PLB).
Are emergency calls free in Australia? ▼
Yes. Calls to 000 and 112 are free from all phones. Ambulance transport may incur charges depending on your state and insurance coverage.
Can deaf or hearing-impaired people contact emergency services? ▼
Yes. Dial 106 for TTY emergency service. SMS relay and video relay services are also available through the National Relay Service. Pre-registration is required for some services.
What number do I call for flood or storm emergencies? ▼
Call 132 500 for the State Emergency Service (SES) for flood, storm, and tsunami damage assistance. For life-threatening emergencies, call 000.
Is there an emergency app I should download in Australia? ▼
The Emergency+ app is the official Australian Government app that provides your GPS coordinates to emergency operators and includes numbers for SES, police non-urgent, and other services.
What is the non-urgent police number in Australia? ▼
131 444 is the national Police Assistance Line for non-urgent matters such as reporting theft, property damage, or minor incidents that do not require immediate police response.