โ ๏ธ Poison Control in Australia
+61 ยท Poisons Information Centre
Australia Poison Control emergency number is 13 11 26. Verified 2026-01. Official source: Australian Government Department of Health. One-tap call, works offline.
Poisons Information Centre
Australia ยท Poison Control
๐ 24/7 poison information and advice hotline. Available nationwide.
๐ข Dedicated Number Pages
๐ Find Nearest Emergency Services
Use GPS to locate the nearest hospital, police station, or fire station near your current location.
๐ฃ๏ธ Emergency Phrases in Australia
Use these phrases to communicate in an emergency when language is a barrier. Tap the speaker to play pronunciation.
โ ๏ธ When NOT to Call Poison Control
- โข Do not call 000 for non-emergency police matters - use 131 444
- โข Do not call 000 for power outages - contact your electricity distributor
- โข Do not call 000 for minor injuries or illnesses - visit a GP or call Healthdirect on 1800 022 222
- โข Do not call 000 for road conditions or traffic updates
- โข Do not make prank or test calls to 000 - it is a criminal offence
- โข Do not call 000 for weather forecasts or warnings - use the Bureau of Meteorology
โ๏ธ Travel Notes โ Australia
Emergency response is excellent in urban and regional areas. Remote and outback areas may have significant response delays. The Emergency+ app provides GPS location when calling 000. Medical care is world-class but ambulance services may charge fees; travel insurance is recommended.
๐ก๏ธ Traveling to Australia? Protect Yourself
Emergency medical treatment and evacuation abroad can cost tens of thousands of dollars. We recommend securing travel insurance before your trip.
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Poison Control Emergency Service in Australia โ Complete Guide
When traveling to Australia or living there as an expat, knowing the correct poison control number Australia can be critical for safety and emergency preparedness. The official emergency contact line for poison control services in Australia is 13 11 26, which is operated and monitored by Australian Government Department of Health. 24/7 poison information and advice hotline. Available nationwide.
How to Call the Poison Control in Australia
To reach the Poisons Information Centre in Australia, dial 13 11 26 from any local telephone network, cellular phone, or public payphone. This emergency number is fully compatible with mobile networks and roaming devices. Calls to this emergency service are free of charge, meaning no prepaid airtime credit or active service plans are required. When dialing, make sure you stay calm, wait for the dispatcher to connect, and clearly speak in the local language or request English translation. State your location, the nature of the emergency, and any injuries immediately.
What to Expect When You Dial 13 11 26
When you call the poison control number in Australia, you will be connected to a trained operator at Australian Government Department of Health. These operators are available 24 hours a day, 7 days a week, and 365 days a year to coordinate immediate dispatch. If you are a traveler facing a language barrier, remain on the line. Operators have access to translation services or are trained to handle foreign queries to ensure response teams are routed to your exact coordinates.
All Emergency Numbers in Australia
Please note that Australia utilizes different emergency lines for distinct situations. Besides the Poison Control (13 11 26), the following emergency services can also be reached directly: Triple Zero - National Emergency Number (000), Police Emergency (000), Ambulance Emergency (000), Fire Emergency (000), Police Assistance Line (Non-Urgent) (131 444), State Emergency Service (SES) (132 500), Poisons Information Centre (13 11 26), Maritime and Aviation Rescue (000). Additionally, the universal European/global emergency contact number 112 is active in Australia and will redirect calls to the appropriate local agency.
Data Source & Verification
The emergency number 13 11 26 is verified against official directories published by Australian Government Department of Health. Last verified on 2026-01. If you notice any outdated information or changed hotline details, please contact us so we can update the platform for traveler safety.
Frequently Asked Questions โ Poison Control in Australia
What is the Poison Control number in Australia? โผ
The Poison Control emergency number in Australia is 13 11 26. 24/7 poison information and advice hotline. Available nationwide.
Does 13 11 26 work from mobile in Australia? โผ
Yes, 13 11 26 works from all mobile phones in Australia.
Can I call 13 11 26 without a SIM card? โผ
A SIM card is typically required. Try 112, the universal number, which works without a SIM on most networks.
Is calling 13 11 26 free in Australia? โผ
Yes, calling 13 11 26 is free in Australia. No airtime credit needed.
Who operates Poison Control in Australia? โผ
The Poison Control service in Australia is operated by Australian Government Department of Health. Source: https://www.amsa.gov.au/
What is the difference between 000 and 112 in Australia? โผ
Both 000 and 112 work as emergency numbers in Australia. 112 is the international standard emergency number that works on all GSM mobile phones. Both connect to the same Triple Zero emergency service.
Can I call 000 without mobile reception? โผ
No. If your mobile network has no signal, you cannot call 000. In remote areas, carry a satellite phone or personal locator beacon (PLB).
Are emergency calls free in Australia? โผ
Yes. Calls to 000 and 112 are free from all phones. Ambulance transport may incur charges depending on your state and insurance coverage.
Can deaf or hearing-impaired people contact emergency services? โผ
Yes. Dial 106 for TTY emergency service. SMS relay and video relay services are also available through the National Relay Service. Pre-registration is required for some services.
What number do I call for flood or storm emergencies? โผ
Call 132 500 for the State Emergency Service (SES) for flood, storm, and tsunami damage assistance. For life-threatening emergencies, call 000.
Is there an emergency app I should download in Australia? โผ
The Emergency+ app is the official Australian Government app that provides your GPS coordinates to emergency operators and includes numbers for SES, police non-urgent, and other services.
What is the non-urgent police number in Australia? โผ
131 444 is the national Police Assistance Line for non-urgent matters such as reporting theft, property damage, or minor incidents that do not require immediate police response.