Vanuatu Ambulance Number: 115
+678 · Promedical Ambulance Service
The ambulance emergency number in Vanuatu is 115. Operated by Vanuatu Police Force Portal. Free to call. Works from mobile phones.
Promedical Ambulance Service
Vanuatu · Ambulance
📝 Direct access hotline to dispatch professional public pre-hospital emergency medical service ambulances and trauma triage units.
🔢 Dedicated Number Pages
📍 Find Nearest Emergency Services
Use GPS to locate the nearest hospital, police station, or fire station near your current location.
🗣️ Emergency Phrases in Vanuatu
Use these phrases to communicate in an emergency when language is a barrier. Tap the speaker to play pronunciation.
⚠️ When NOT to Call Ambulance
- • To check real-time cyclone alert metrics or monitor tropical storm wave models (consult NDMO reports directly).
- • To report minor non-violent petty thefts after the event when suspects have completely left the vicinity.
- • To ask for tourist volcanic tracking safety updates or check airline scheduling logs.
✈️ Travel Notes — Vanuatu
No response details available.
🛡️ Traveling to Vanuatu? Protect Yourself
Emergency medical treatment and evacuation abroad can cost tens of thousands of dollars. We recommend securing travel insurance before your trip.
Best for digital nomads, expats, and long-term travel. Flexible monthly subscription.
Best for standard holidays, adventure sports, hiking, and activity-filled trips.
ℹ️ We may earn a commission if you purchase through our links, at no extra cost to you.
Ambulance Emergency Service in Vanuatu — Complete Guide
When traveling to Vanuatu or living there as an expat, knowing the correct ambulance number in Vanuatu is critical for emergency preparedness. The official emergency contact line for ambulance services in Vanuatu is 115, which is operated and monitored by Vanuatu Police Force Portal. Direct access hotline to dispatch professional public pre-hospital emergency medical service ambulances and trauma triage units.
How to Dial 115 in Vanuatu
To reach the Promedical Ambulance Service in Vanuatu, dial 115 from any local fixed line, cellular phone, or public payphone. Dialing from mobile devices is fully supported across local mobile operators and international roaming SIM cards. A SIM card is typically required by mobile operators in Vanuatu. If you lack a SIM card, dial the universal emergency number 112. Calls to this emergency service are 100% free of charge — no prepaid airtime credit or active subscription plan is required.
Calling from International Roaming or Abroad
If you are within Vanuatu using an international roaming SIM card, you can dial 115 directly without any country code prefix. If you need to contact emergency dispatch in Vanuatu from an international location, the country calling code is +678.
Language & Communication with Dispatchers
Emergency operators in Vanuatu communicate primarily in bi, fr, en. If you do not speak bi, remain calm and state your language immediately (e.g. "English, please"). Most national dispatch centers have access to telephonic interpretation services or English-speaking officers to ensure rapid dispatch.
What to Expect When You Dial 115
When you call the ambulance number in Vanuatu, you will be connected to a trained dispatcher at Vanuatu Police Force Portal. These operators are available 24 hours a day, 7 days a week, 365 days a year. When connected, clearly state:
- Your exact location (city, neighborhood, landmark, or GPS coordinates)
- The nature of the emergency (ambulance assistance)
- Number of individuals involved or needing immediate medical/police/fire assistance
- Your contact number for callback if disconnected
All Emergency Numbers in Vanuatu
Please note that Vanuatu utilizes dedicated emergency lines for different agencies. Besides the Ambulance (115), the following emergency services can also be reached directly: Mobile Emergency Fallback (112), Vanuatu Police Force Emergency (111), Promedical Ambulance Service (115), Fire Emergency Service (113). Additionally, the universal emergency contact number 112 is active across Vanuatu and will redirect calls to the appropriate local agency.
Official Regulatory & Government Source
The emergency number 115 is verified against official directories published by Vanuatu Police Force Portal. Last verified on 2026-06. If you notice any outdated information or changed hotline details, please contact our editorial team so we can update the platform for traveler safety.
Frequently Asked Questions — Ambulance in Vanuatu
What is the Ambulance number in Vanuatu? ▼
The Ambulance emergency number in Vanuatu is 115. Direct access hotline to dispatch professional public pre-hospital emergency medical service ambulances and trauma triage units.
Does 115 work from mobile in Vanuatu? ▼
Yes, 115 works from all mobile phones in Vanuatu.
Can I call 115 without a SIM card? ▼
A SIM card is typically required. Try 112, the universal number, which works without a SIM on most networks.
Is calling 115 free in Vanuatu? ▼
Yes, calling 115 is free in Vanuatu. No airtime credit needed.
Who operates Ambulance in Vanuatu? ▼
The Ambulance service in Vanuatu is operated by Vanuatu Police Force Portal. Source: https://vpf.gov.vu/contact-us/police
What is the structural difference between dialing 111 and 1111 in Vanuatu? ▼
111 is the dedicated police rapid-response code optimized for Digicel mobile subscribers. 1111 operates identically but is reserved for users roaming or subscribed to the TVL telecom network.
What is Promedical inside Vanuatu and how do they respond? ▼
Promedical (reached via 115) is a highly professional, specialized volunteer-driven and state-supported emergency ambulance operator managing advanced life support transport within Port Vila and surrounding blocks.
What is the direct number for maritime search or coastal rescues? ▼
Callers can dial 114 directly to establish contact with the Police Maritime Wing for deep water incidents or lost vessel tracking.