Indonesia Ambulance Number: 118
+62 · Emergency Medical Service
The ambulance emergency number in Indonesia is 118. Operated by Ministry of Health. Free to call. Works from mobile phones.
Emergency Medical Service
Indonesia · Ambulance
📝 Ambulance and emergency medical services via 118 or 119. Response best in Jakarta, Surabaya, and major cities. Also reachable via 112.
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🗣️ Emergency Phrases in Indonesia
Use these phrases to communicate in an emergency when language is a barrier. Tap the speaker to play pronunciation.
⚠️ When NOT to Call Ambulance
- • Do not call 110 for non-urgent police matters - visit the local police station
- • Do not call 118 for minor ailments - visit a local clinic or Puskesmas
- • Do not make false emergency calls - punishable under Indonesian law
- • Do not call emergency numbers for power outages - contact PLN
- • Do not use emergency lines for road conditions or traffic information
✈️ Travel Notes — Indonesia
Emergency response is best in Jakarta, Surabaya, and Bali. Response on remote islands may be significantly delayed. BASARNAS (115) is critical for archipelagic emergencies. Private hospitals in major cities offer good emergency care. Medical evacuation to Singapore or Australia may be necessary for serious conditions.
🛡️ Traveling to Indonesia? Protect Yourself
Emergency medical treatment and evacuation abroad can cost tens of thousands of dollars. We recommend securing travel insurance before your trip.
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Ambulance Emergency Service in Indonesia — Complete Guide
When traveling to Indonesia or living there as an expat, knowing the correct ambulance number in Indonesia is critical for emergency preparedness. The official emergency contact line for ambulance services in Indonesia is 118, which is operated and monitored by Ministry of Health. Ambulance and emergency medical services via 118 or 119. Response best in Jakarta, Surabaya, and major cities. Also reachable via 112.
How to Dial 118 in Indonesia
To reach the Emergency Medical Service in Indonesia, dial 118 from any local fixed line, cellular phone, or public payphone. Dialing from mobile devices is fully supported across local mobile operators and international roaming SIM cards. A SIM card is typically required by mobile operators in Indonesia. If you lack a SIM card, dial the universal emergency number 112. Calls to this emergency service are 100% free of charge — no prepaid airtime credit or active subscription plan is required.
Calling from International Roaming or Abroad
If you are within Indonesia using an international roaming SIM card, you can dial 118 directly without any country code prefix. If you need to contact emergency dispatch in Indonesia from an international location, the country calling code is +62.
Language & Communication with Dispatchers
Emergency operators in Indonesia communicate primarily in id. If you do not speak id, remain calm and state your language immediately (e.g. "English, please"). Most national dispatch centers have access to telephonic interpretation services or English-speaking officers to ensure rapid dispatch.
What to Expect When You Dial 118
When you call the ambulance number in Indonesia, you will be connected to a trained dispatcher at Ministry of Health. These operators are available 24 hours a day, 7 days a week, 365 days a year. When connected, clearly state:
- Your exact location (city, neighborhood, landmark, or GPS coordinates)
- The nature of the emergency (ambulance assistance)
- Number of individuals involved or needing immediate medical/police/fire assistance
- Your contact number for callback if disconnected
All Emergency Numbers in Indonesia
Please note that Indonesia utilizes dedicated emergency lines for different agencies. Besides the Ambulance (118), the following emergency services can also be reached directly: National Emergency Call Center (112), Indonesian National Police (POLRI) (110), Emergency Medical Service (118), Fire and Rescue Service (113), BASARNAS Search and Rescue (115). Additionally, the universal emergency contact number 112 is active across Indonesia and will redirect calls to the appropriate local agency.
Official Regulatory & Government Source
The emergency number 118 is verified against official directories published by Ministry of Health. Last verified on 2026-01. If you notice any outdated information or changed hotline details, please contact our editorial team so we can update the platform for traveler safety.
Frequently Asked Questions — Ambulance in Indonesia
What is the Ambulance number in Indonesia? ▼
The Ambulance emergency number in Indonesia is 118. Ambulance and emergency medical services via 118 or 119. Response best in Jakarta, Surabaya, and major cities. Also reachable via 112.
Does 118 work from mobile in Indonesia? ▼
Yes, 118 works from all mobile phones in Indonesia.
Can I call 118 without a SIM card? ▼
A SIM card is typically required. Try 112, the universal number, which works without a SIM on most networks.
Is calling 118 free in Indonesia? ▼
Yes, calling 118 is free in Indonesia. No airtime credit needed.
Who operates Ambulance in Indonesia? ▼
The Ambulance service in Indonesia is operated by Ministry of Health. Source: https://www.basarnas.go.id/
Is 112 operational throughout Indonesia? ▼
112 is being rolled out nationally. Coverage is best in Java and Bali. Traditional numbers (110, 113, 115, 118) are more reliable in other regions.
Can I call emergency numbers from a mobile without credit in Indonesia? ▼
Yes. Emergency calls to 110, 112, 113, 115, and 118 are free and can be made without airtime credit.
What is BASARNAS in Indonesia? ▼
BASARNAS (115) is the National Search and Rescue Agency handling maritime, aviation, and land search and rescue. Critical for Indonesia's 17,000+ islands.
Do emergency operators speak English in Indonesia? ▼
English-speaking operators are not guaranteed. Indonesian is the primary language. In tourist areas like Bali, some operators may speak English.