Ecuador Disaster Management Number: 911
+593 · Risk Management and Civil Defense
The disaster management emergency number in Ecuador is 911. Operated by Secretaría de Gestión de Riesgos. Free to call. Works from mobile phones.
Risk Management and Civil Defense
Ecuador · Disaster Management
📝 Natural disaster response including earthquakes, volcanic eruptions, floods, and landslides coordinated through ECU 911. Ecuador is seismically and volcanically active.
🔢 Dedicated Number Pages
📍 Find Nearest Emergency Services
Use GPS to locate the nearest hospital, police station, or fire station near your current location.
🗣️ Emergency Phrases in Ecuador
Use these phrases to communicate in an emergency when language is a barrier. Tap the speaker to play pronunciation.
⚠️ When NOT to Call Disaster Management
- • Do not call 911 for non-urgent police matters - visit the local police station
- • Do not call 911 for minor illnesses - visit a local health center
- • Do not make false emergency calls - punishable under Ecuadorian law
- • Do not call 911 for power outages - contact the electricity provider
- • Do not use emergency lines for tourist information - contact iTur
✈️ Travel Notes — Ecuador
ECU 911 is one of Latin America's most advanced emergency systems with integrated video surveillance. Response is generally good in Quito, Guayaquil, and major cities. Response in rural areas and the Amazon may be delayed. Private clinics in major cities offer good emergency care. Public hospitals provide free emergency treatment. The ECU 911 mobile app provides GPS location.
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Disaster Management Emergency Service in Ecuador — Complete Guide
When traveling to Ecuador or living there as an expat, knowing the correct disaster management number in Ecuador is critical for emergency preparedness. The official emergency contact line for disaster management services in Ecuador is 911, which is operated and monitored by Secretaría de Gestión de Riesgos. Natural disaster response including earthquakes, volcanic eruptions, floods, and landslides coordinated through ECU 911. Ecuador is seismically and volcanically active.
How to Dial 911 in Ecuador
To reach the Risk Management and Civil Defense in Ecuador, dial 911 from any local fixed line, cellular phone, or public payphone. Dialing from mobile devices is fully supported across local mobile operators and international roaming SIM cards. You can dial this emergency number even if your phone has no SIM card inserted or if the SIM card is locked. Calls to this emergency service are 100% free of charge — no prepaid airtime credit or active subscription plan is required.
Calling from International Roaming or Abroad
If you are within Ecuador using an international roaming SIM card, you can dial 911 directly without any country code prefix. If you need to contact emergency dispatch in Ecuador from an international location, the country calling code is +593.
Language & Communication with Dispatchers
Emergency operators in Ecuador communicate primarily in es. If you do not speak es, remain calm and state your language immediately (e.g. "English, please"). Most national dispatch centers have access to telephonic interpretation services or English-speaking officers to ensure rapid dispatch.
What to Expect When You Dial 911
When you call the disaster management number in Ecuador, you will be connected to a trained dispatcher at Secretaría de Gestión de Riesgos. These operators are available 24 hours a day, 7 days a week, 365 days a year. When connected, clearly state:
- Your exact location (city, neighborhood, landmark, or GPS coordinates)
- The nature of the emergency (disaster management assistance)
- Number of individuals involved or needing immediate medical/police/fire assistance
- Your contact number for callback if disconnected
All Emergency Numbers in Ecuador
Please note that Ecuador utilizes dedicated emergency lines for different agencies. Besides the Disaster Management (911), the following emergency services can also be reached directly: ECU 911 Integrated Security Service (911), Policía Nacional (911), Emergency Medical Service (911), Bomberos (Firefighters) (911), Transit Police and Highway Emergency (911), Risk Management and Civil Defense (911). Additionally, the universal emergency contact number 112 is active across Ecuador and will redirect calls to the appropriate local agency.
Official Regulatory & Government Source
The emergency number 911 is verified against official directories published by Secretaría de Gestión de Riesgos. Last verified on 2026-01. If you notice any outdated information or changed hotline details, please contact our editorial team so we can update the platform for traveler safety.
Frequently Asked Questions — Disaster Management in Ecuador
What is the Disaster Management number in Ecuador? ▼
The Disaster Management emergency number in Ecuador is 911. Natural disaster response including earthquakes, volcanic eruptions, floods, and landslides coordinated through ECU 911. Ecuador is seismically and volcanically active.
Does 911 work from mobile in Ecuador? ▼
Yes, 911 works from all mobile phones in Ecuador.
Can I call 911 without a SIM card? ▼
Yes, you can dial 911 without a SIM card in Ecuador.
Is calling 911 free in Ecuador? ▼
Yes, calling 911 is free in Ecuador. No airtime credit needed.
Who operates Disaster Management in Ecuador? ▼
The Disaster Management service in Ecuador is operated by Secretaría de Gestión de Riesgos. Source: https://www.ecu911.gob.ec/
What is ECU 911 in Ecuador? ▼
ECU 911 is Ecuador's integrated emergency response system that unifies police, ambulance, fire, transit, and disaster management under one number (911). It features advanced video surveillance and GPS technology.
Can I call 911 from a mobile phone without credit in Ecuador? ▼
Yes. 911 calls are free and can be made without airtime credit from any mobile phone.
What should I do in an earthquake in Ecuador? ▼
Ecuador is seismically active. Drop, cover, and hold on. After shaking stops, follow official instructions from ECU 911 and the Risk Management Secretariat. Be prepared for aftershocks.
Are emergency services available in the Galápagos Islands? ▼
ECU 911 operates in the Galápagos, but response resources are limited due to the islands' remote location. Medical evacuation to mainland Ecuador may be necessary for serious emergencies.
Does ECU 911 have a mobile app? ▼
Yes. The ECU 911 mobile app allows emergency calls with GPS location, SMS for deaf users, and video calling for sign language users.